McDonald's General Manager in NEWPORT, Kentucky
at the following location(s):
NEWPORT-ALEXANDR (00815) - NEWPORT, KY
General Manager - McDonald’s® company-owned and independent Owner-Operator restaurants are staffed by great people, and right now we’re looking for more of them. People interested in satisfying careers with competitive benefits. People interested in growing and advancing. People with lots to offer. People like you. If you’re interested (and we sure hope you are), let’s get together.
The General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets McDonald’s critical customer standards of Quality, Service, and Cleanliness. These standards are high, so this is a big job! The General Manager works with his/her leader to set the restaurant’s goals and creates a plan to achieve the goals.
To meet restaurant goals, the General Manager doesn’t work alone. He or she leads a team of Department Managers that has specific responsibilities in the restaurant. This means helping the Department Managers to set their own goals, following up on their progress, and providing coaching and direction to improve their Departments. By improving the Departments, the restaurant improves!
The General Manager may also be responsible for hiring and developing Department and Shift Managers to make sure that the restaurant has the right team to lead into the future. Overview A McDonald’s Shift Manager is responsible for providing leadership to crew and other managers during a shift and to ensure great quality service is being provided to our customers.
Shift Managers will: • Monitor performance during the shift • Take action to ensure the team is meeting McDonald’s standards, monitor safety, security, and profitability • Communicate with the next Shift Manager to help prepare him/her to run a great shift, too.
Shift Managers are also responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.
Restaurant Manager Qualifications: • Must have minimum 1 year of experience in food service or restaurant industry • Experience in retail sales preferred • Excellent guest service skills required and have the ability to communicate efficiently to help keep all team members informed • Must be able to take direction and delegate responsibilities
Restaurant Manager Responsibilities • Effectively leads the restaurant during a shift to ensure that excellent restaurant operations are consistently achieved • Leads each shift by delegating duties, assigning tasks and ensuring team members are prepared for each day • Work with the leadership team to meet sales goals • Complete and verify daily food safety checklist, monitor food safety procedures during the shift • Monitor execution of shift training and review training needs for crew • Identify and respond to equipment and physical plant failure/unplanned activities • Enforce all applicable labor and employment laws and McDonald’s policies • Manage inventory, receive products by checking order accuracy, quality and condition • Follow company Operation Security Guidelines including those for cash handling and safety/security, to ensure the safety of all team members and guest during the shift • Track raw and completed waste on each shift • Document and follow up on any customer concerns when necessary • Ensure cash controls are in place for shift and check security equipment for proper operation • Maintain fast, accurate service, provides excellent customer service, and meets and/or exceeds both company and customer expectations • Acts with integrity, honesty and knowledge that promotes the culture of our company • Maintains a positive work environment for team members and guest during each shift
Restaurant Manager Benefits • Competitive Wages • Flexible hours • Free Uniforms • Free Employee Meals • Tuition Reimbursement • College Credits for management • English as a Second Language program provided at no cost to employee • High School Completion program that allows employees to earn their high school diploma online at no cost • Education Advising – access to free educational advising services • 401K Retirement Plan • Paid Vacation • Medical, Vision and Dental Insurance • Short Term and Long Term Disability • Employee and Dependents Life Insurance • Bonus Incentive Program • 24 hrs McResource Line Access (Service provided to our employees to provide information and resources that fit their needs)
Our Culture and Values All of us must live our values. Effective performers understand that living our values means doing what is right, following our beliefs, and respecting our people when no one else is watching. Being successful means nothing unless we get there following our beliefs while contributing to the greater good of all of our people.
Our success is built upon our culture of believing that our people are the most important asset of our business. Our culture is based on our leader’s ability to be supportive and listen. Everything we do is based on the following values: Value Our People – We only employ enthusiastic professionals who are highly motivated to drive overall organizational success. We build our reputation on sound principles of treating people fairly, while promoting openness and trust. We are committed to the professional growth of all our employees through continuous training and development. We value diversity and respect each person’s individual talents.
Focus on Our Customers - We are a family business that puts the customer first. We are committed to giving back to the communities in which we operate. We enjoy our jobs, our teams, and our guests which is reflected in the friendly atmosphere of our restaurants and in the outstanding service we always strive to provide. We always serve safe food of the highest quality to our customers.
Act with Integrity - We are honest, responsible, and trustworthy. Everything we do will be driven first and foremost by the values we believe in. We will keep our promises and commitments to our customers and our employees.
This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s Corporation or McDonald’s USA, LLC. This means the independent franchisee, and not McDonald’s Corporation or McDonald’s USA, LLC, is alone responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, supervisions, staffing and scheduling. McDonald’s Corporation or McDonald’s USA, LLC will not receive a copy of any application you submit for this job posting and will have no control over whether you receive an interview and/or are ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisees’ employees. If you are hired for this job posting, the independent franchisee, and not McDonald’s Corporation or McDonald’s USA, LLC, will be your employer.
This job posting contains some general information about what it is like to work in a McDonald’s restaurant, but is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job.
McDonald’s Corporation is an equal opportunity employer committed to a diverse and inclusive workforce.