McDonald's Field People Manager in Dallas, Texas


Job Description:



The Field Human Resource People Manager focuses on execution of People practices, processes and tools in their field

territory; consults to Dallas Field staff and Operators on HR-related issues; with support from the HR Director leverages COEs to provide expert support to Field staff and Operators; works collaboratively with the field HR team to deliver on key People priorities.

This role is based in Dallas, Texas.

Requisition Number:



United States

Job Type:


Minimum Requirements:

· 3+ years of Human Resources experience with an emphasis on employee relations and HR generalist proficiencies

· Experience leading others and heavy business partner relationship expertise

· Experience in the hospitality industry is not required but preferred

· Travel: Over 30%. Day and overnight trips required for this position




People Component of Business Strategy

· Provides input into the development of the Field’s Business Plan relative to staff competencies/capabilities

· Contributes to the identification of Field People priorities, and ensures tactics to execute those priorities are aligned with the Operator Leadership teams and Field Leadership

· Supports Field Operator Leadership teams in the delivery of the National People Strategy and Field People Plan

· Supports Field Leadership team in the execution of Field People Plan for staff

· Anticipates and put plans in place to address future business needs or potential issues/gaps related to staff competency/capability

Functional Expert and Advisor

· Serves as a resource to Field staff and Operators relative to all People-related strategies, tools and processes

· Ensures assigned Field is fully staffed with engaged, committed, and high functioning employees; works to fill open roles quickly

· Coaches, counsels, provides direction to Field staff members on people-related issues to optimize the National People Strategy

· Supports Operator community; Consults and provides recommendations to Field Service and Operators regarding talent acquisition tools at their disposal and the best thinking across the System about sourcing talent

· Coach and partner with People leaders to effectively execute staff recognition and rewards programs, and staff engagement activities (surveys, outings, meetings, celebrations, etc.)

Talent Management

· Helps hold People leaders accountable, including providing coaching and feedback, for effective execution of internal Performance Management Cycle

· Conducts and Coaches People leaders in accurately and honestly assessing performance, potential and readiness

· Works with People leaders and Field Leadership in making compensation decisions for all Field staff employees, including base salaries, short and long term incentives

· Works with People leaders and staff to drive employee development ensuring a robust talent pipeline that meets current and future needs of the business

Employee Relations

· Works with Field staff and Operators to help ensure McDonald’s Brand restaurants’ People strategies are consistent with current and future needs of the business and comply with applicable employment and labor laws

· Keeps employee relations top-of-mind with Field People leaders and Operators and provides coaching and counsel in effectively executing appropriate employee engagement programs, activities, and tools

· Advises Field staff and Operators by recommending optional People practice tools, preventative actions, and other solutions to address People practice issues/concerns and help improve business results

Partners with HR Director and Employee Relations COE to ensure employee engagement

initiatives are effectively executed with Field staff

· Monitors local market, anticipates and informs HR Director, Employee Relations COE,

Field staff, Operators, and McOpCo HR of pending employment trend changes or

events that may impact the Brand

Change Management

· Ensures a clear understanding among key stakeholders (People leaders, Field staff, Operators) about changes in the System

· Participates with, and supports, decision-makers/leaders in development and execution of change plans and deployment

· Trains and educates Field staff regarding changes impacting the Dallas Field territory

· Act as a change agent and champion of change for the Dallas Field staff

· Helps Field staff remain focused during times of change

Job Title:

Human Resources Manager