McDonald's MGR-INSTRUCTIONAL DESIGN in Chicago, Illinois


Job Description:

This role works across multiple Global markets and requires strong interpersonal and communication skills. Responsibilities include assessing learning needs and translating those needs into appropriate learning strategies for the business. Architecting effective learning solutions requires a strong focus on working collaboratively with a diverse group of stakeholders so that sustainable solutions can be scaled Globally while also locally relevant to markets. This role requires creative thinking and innovative approaches to meet the needs of the modern learner while using common platforms and development processes.

Requisition Number:



United States

EOE Statement:

McDonald’s Corporation is an equal opportunity employer committed to a diverse and inclusive workforce.

Job Type:


Minimum Requirements:

Track record of relevant experience designing and developing learning solutions for a min of 7 years

Excellent communication and interpersonal skills

Creative thinker with ability to work on own initiative

Experience working at a Global level, ability to work with a variety of different cultures

Excellent communication and interpersonal skills




· Collaborates effectively with business partners to assess learning needs and create learning solutions to address the need at a Global scale across all markets

· Develop and implement processes to design and develop solutions that enable input from the markets and other critical stakeholders, speed to market delivery and learner utilization to improve performance.

· Develop and execute learning solution design project plans so that design efforts are successful, solutions are translated and markets can implement with minimal localization

· Ensures utilization of content guidelines for design team and outside developers to create alignment across the function.

· Enables smart localization: Define and identify localization needs and parameters across the markets so that the Global core curricula is implemented consistently and there are clear guidelines for minimal market localization.

Develop and Execute Plans

· Prepares and delivers project documentation, status reports, and communications with stakeholders and business clients

· Responsible for scoping work and delivering quality learning and performance support solutions on time and within budget

· Builds relationships with vendor partners to ensure good working relationships.

· Manages performance of providers to deliver quality solutions according to McDonalds standards

· Work alongside business partners to architect learning solutions with an instructional strategy that includes a variety of delivery techniques compatible within existing infrastructure

· Develops talent within the department and the markets and builds advocacy for human performance improvement with stakeholders, subject matter experts and project teams.

Job Title:

Global Learning Solutions Design Manager