McDonald's HR CONSULTANT in Asheville, North Carolina
Partners with Director of Operations (DO) to help shape the McOpCo business strategy for assigned areas and provides input into the development of McOpCo people strategies. As a member of the McOpCo DO leadership team, provides expertise and consulting on all HR systems and assists in implementing McOpCo people strategies. Builds capability of McOpCo line management to manage and execute people systems (e.g., performance management, staff development, employee relations, B&C). Key Customers include the McOpCo DOs, Operations Managers, Area Supervisors, and restaurant managers.
This role is based in Raleigh, NC.
McDonald’s Corporation is an equal opportunity employer committed to a diverse and inclusive workforce.
Previous Field HR experience in a multi- unit capacity
§ Partners with DO to help shape the McOpCo business strategy for assigned areas.
§ Provides input into the development of McOpCo people strategies.
§ Partners with McOpCo HR Manager to anticipate and identify future people-related issues to ensure the McOpCo people strategies (e.g., staffing, retention, performance management, succession planning, diversity, reward and recognition, change management) are consistent with the current and future needs of the business.
§ Provides input to McOpCo HR Manager to develop and support Division-wide initiatives related to staffing, retention, B&C, diversity, organizational development, performance management and tactics designed to support the Division strategy.
§ Supports McOpCo leadership in driving the execution of people initiatives and tactics that are aligned with key HR strategies.
§ Maintains a consistent focus on and accountability for activities necessary to support line management in the delivery of the people strategy.
§ Builds strong relationships and consults with DO leadership team to ensure people strategies and initiatives are championed and executed effectively to drive a high performance people focused culture.
§ Consults and coaches McOpCo line management on people decisions (e.g., staffing, development, employee relations) to ensure that they align with the people strategies.
§ Collaborates with McOpCo HR in the development and execution of change management efforts within assigned area.
§ Anticipates and assesses the gaps between business needs and people systems/capabilities within assigned areas and uses information to drive appropriate actions.
§ Facilitates and supports the McOpCo succession planning process for assigned areas, with a focus on achieving diversity and creating developmental plans for high performing, high potential staff.
§ Provides input to McOpCo HR Manager regarding design and development of needed services, processes and tools necessary to execute the McOpCo people strategy.
§ Uses business and people diagnostics (e.g., risk management, ROIP, commitment survey, 5th quintile, HR audits) to help line management improve business results . Partners with key customers to interpret diagnostic results, facilitates feedback, and coaches them in the action planning process.
§ Supports crisis management team in responding to HR-related crisis situations (e.g., third-party interventions, health and safety issues and wage and hour audits).
§ Leverages HR Service Center and McOpCo/Division HR to effectively consult with McOpCo line management on HR-related processes, systems and tools (e.g., PDS, B&C, commitment survey, educational initiatives, employment image, cost containment/incentive programs, WOTC, workers compensation, unemployment).
Building HR and Line Capability
§ Leads execution of tactics for building capability of McOpCo line management to manage and execute people systems (e.g., performance management, staff development, employee relations, B&C).
§ Delivers training for line management on HR systems, processes and tools to achieve self-sufficiency and drive accountability.
§ Identifies common trends and issues related to individual development needs among McOpCo staff in assigned area and partners with McOpCo HR Manager and/or Regional/Field Service HR to develop and implement appropriate solutions.