McDonald's Operations Requirements Lead in Oak Brook, Illinois
Lead a team of employees and consultants that is responsible for understanding and conveying business needs from an Operations/Business perspective into technology requirements.
The candidate will have a background in POS functionality, accompanied by a strong operations focus and technology experience.
McDonald’s Corporation is an equal opportunity employer committed to a diverse and inclusive workforce.
Bachelor's Degree in CS, IT, IS or other similar
5+ years of Business Analyst experience in IT Software Development Life Cycle for Waterfall and Agile
2+ years of POS experience with the ability to provide business and operational direction on business requirements, change requests, and technical designs for current functionality and future enhancements
Work with minimal oversight
Ability to lead and collaborate with a diverse work group
Must be capable of prioritizing requirements based upon Business / Deployment needs
Establish formal review for impacts to other products via Impact Analysis
Proven ability to effectively self-direct and prioritize multiple projects/issues with a high degree of complexity in a fast paced and changing environment
Proficient with Microsoft Office, including Word, Excel, PowerPoint, Publisher andVisio
Excellent time management skills
Ability to solicit and communicate business expectations and build strong Client and Stakeholder relationships
Excellent communications skills, both written and verbal. Must demonstrate ability to communicate complex concepts to our Business Partners and Leadership
Demonstrated Operations focus
Strong technology background
Strong collaboration and communications skills, both written and verbal, and active listening traits
Established ability to build relationships within USIT as well as with other partners.
Creates and/or reviews applicable field test training materials. Ensures material is intuitive and has targeted the appropriate audience
Develop and coach new talent
Ability to train and bring new employees/consultants up to speed on technology and processes
Provide frequent feedback to the team to increase productivity, improve performance and develop skill sets
Operations Requirements Lead