McDonald's ADMINISTRATIVE ASSISTANT in Oak Brook, Illinois


Job Description:

Under limited direction, anticipates and executes administrative deliverables of department. Performs advanced administrative functions that support the needs of internal and external

Requisition Number:



United States

EOE Statement:

McDonald’s Corporation is an equal opportunity employer committed to a diverse and inclusive workforce.

Job Type:


Minimum Requirements:

Minimum 2 years administrative support experience

Strong communication skills

Bilingual in Spanish required, speak, read, and write*

Proficiency with Microsoft Office

Excellent organizational skills

Strong reporting Skills,

Administrative Writing Skills

Managing Processes

Analyzing Information

Problem Solving

Supply Management

Inventory Control






Core Administrative Responsibilities:

Transfers administrative/departmental knowledge to administrative team.

Tracks and responds appropriately to incoming calls and letters of external customers.

May coordinate and assist with customer service processes including the regional customer satisfaction measurement system

Serves as a department resource for ideas and direction.

May provide administrative support and input to the budget process.

May process telephone calls and answer inquiries.

Opens, sorts, and distributes incoming mail, reports, and correspondence for principals.

Produces correspondence and reports using appropriate software and tools.

Establishes and maintains files and records.

May maintain inventory and orders office supplies.

Arranges travel reservations and accommodations

Manages calendar for self and principals/customers.

Workflow Management:

May coordinate the workflow of clerical staff.

May provide input to workplan, development goals and performance appraisal process.

Develops systems to streamline and gain efficiencies in work processes

Special Projects:

Responsible for new employee orientations and training.

Coordinates and participates in the planning and execution of special events for department.

Coordinates specialized or complex projects and meetings.

Participates on cross-functional teams as assigned.

May provide administration for office systems (voice-mail programming, PBX).

Job Title:

Bilingual Spanish Administrative Assistant


Oak Brook